About us
How we approach our work
At CI, our values aren’t just statements — they reflect how we show up, how we make decisions, and how we support the organizations we work with every day.
Our Values
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Technology should support the business, not slow it down. Every solution we implement ties directly to real operational impact.
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We focus on what actually works. No overengineering, just solutions that are efficient, scalable, and easy to maintain.
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We take responsibility for outcomes, not just tasks. If it is in our lane, we own it end to end.
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We build with the future in mind. Our goal is to create environments that are secure, reliable, and able to grow with the organization.
People
Gustavo “Gus” Echeverria
Founder & CEO, Cloud Interactions (CI)
Gus Echeverria is the founder of Cloud Interactions (CI), where he partners with organizations to improve how technology supports operations, security, and growth.
With over a decade of experience in IT, Gus has built a reputation for going beyond traditional support. He works at the intersection of IT, operations, and leadership — helping organizations not just fix issues, but rethink how their systems, processes, and tools work together.
His experience includes infrastructure management, cloud migrations, cybersecurity improvements, and software selection initiatives, often supporting executive teams through complex decisions and transitions. Gus is known for translating technical challenges into clear, practical solutions that teams can actually implement and sustain.
His approach is straightforward and hands-on: stabilize what’s not working, improve what can be better, and build a foundation that can scale over time.
Gus works closely with nonprofits and growing organizations that need more than just IT support — they need a partner who understands how technology impacts the business as a whole.
Keith Stevens
Principal, Cloud Interactions (CI)
Keith Stevens is a Principal at Cloud Interactions (CI), where he supports organizations and leadership teams in aligning technology, operations, and long-term business strategy.
With decades of experience building and scaling companies, Keith has established himself as a leader in business technology consulting and entrepreneurship. He founded Proteam Solutions Inc. (PSI) in 1992, growing it from a one-person startup into a multi-million-dollar consulting firm serving both private and public sector clients, before successfully exiting the business in 2022.
His experience spans business technology consulting, workforce solutions, and software development, including co-founding Akava, LLC and helping lead the evolution of UpRys. Keith is known for his ability to connect high-level strategy with practical execution, supporting organizations through growth, change, and complex decision-making.
His approach is rooted in leadership, clarity, and long-term thinking — helping organizations build strong foundations that can adapt and scale over time.
Keith works closely with organizations and executive teams that are looking for experienced guidance, strategic insight, and a partner who understands both the business and technology side of growth.
Abdirahman Issak
Infrastructure Engineer, Cloud Interactions (CI)
Abdi Issak is an Infrastructure Engineer at Cloud Interactions (CI), where he supports organizations by maintaining reliable systems and ensuring day-to-day technology operations run smoothly.
With experience across desktop support, system administration, and cloud environments, Abdi works across Windows systems, hardware, and network infrastructure to resolve issues and minimize downtime. He has supported a wide range of environments, focusing on keeping systems stable, secure, and efficient.
His experience includes device deployment, user onboarding, and technical troubleshooting, with familiarity in platforms such as Azure, Google Cloud, VMware, and tools like ServiceNow and Jira. Abdi is known for his responsiveness and ability to deliver clear, dependable solutions.
He works closely with teams to ensure technology is consistent, supported, and aligned with daily operational needs.
